Enterprise communications is in transition from PBX to IP, from premises to cloud, and from voice to video to web collaboration. Siemens Enterprise Communications decided to commission ReRez Research of Dallas, Texas, to survey the state of enterprise communications at the beginning of 2012. We found that global organizations are in a state of flux/transition. They are running their PBX solutions alongside the new IP system, for smooth transitioning. We found evidence that nearly half have plans to move their communications to the cloud in 2012. But gaps in critical skills areas, such as cloud, are combining with chronic understaffing and high turnover to hinder the transition to IP-based communications.
Siemens Enterprise Communications released the results of its State of Enterprise Communications 2012 Study, which found, not surprisingly that pure IP infrastructures save enterprises 43% over traditional PBX systems. The study found that an increasingly mobile workforce is forcing more enterprises to adapt cloud technology and that staff training and headcount issues often delay a company’s migration to a unified communications (UC) platform. The study examines enterprise communications practices worldwide, including the influences of mobile and cloud computing on communications infrastructures. Rick Puskar SVP of Global Portfolio Management Innovation at Siemens is my guest as we discuss the state-of-enterprise communications and how IT business leaders can gain from its findings.
Until recently, technologies such as unified communications (UC) might have seemed strictly the domain of big business. Now, though, UC goes straight to the heart of many of the SMB challenges you face.
There’s a paradigm shift coming. And it’s going to have a huge impact on your business communications. It will challenge longstanding conventions of total cost of ownership, of deployment models, and of just how, where and when we engage with colleagues, customers and stakeholders. It’s going to significantly alter the communications status quo. And failure to respond will put your competitive advantage at risk. It’s the collision of five megatrends that will forever change our working practices, our relationships with communication devices, and our ability to work productively, efficiently and creatively. It’s as significant as the advent of the internet, and it’s going to usher in a new era of cloud communications. And it’s happening right now.
Is your business prepared for the Communications Tipping Point?
Modern corporate networks are under increasing pressure to support a wider variety of applications thanks to mobile and cloud computing, desktop virtualization plus video traffic having skyrocketed. Not only are bandwidth rates increasing from 1 to 10 to 40 GbE, but most importantly network services are needed to manage and support a different application portfolio mix and network access methods. Network services such as firewalls, WLANs, network diagnostics and monitoring plus application performance acceleration are needed to deliver a consistently excellent user experience. Cisco recently announced an upgrade to its popular Catalyst 6k with the availability of the Supervisor 2T that included re-vamped high performance service modules to deliver these network services. Goyal, product line manager at Cisco Systems joins me to discuss which network services need to be available in modern networks.
Download “A Comprehensive Testing of Cisco Systems Catalyst 6500 Sup2T” report here.
For as long as I have been following Avaya—and it’s been a decade since it was spun out of Lucent back in October of 2000—it has undergone three fundamental transitions. First, Don Peterson, Avaya’s first CEO, managed to fix Avaya’s balance sheet after Lucent saddled it with heavy debt. He also pointed the way toward IP telephony in his six years at the helm. Then came Louis D’Ambrosio, with high energy and confidence, to point Avaya in the direction of unified communications, and a software and services business model, while bringing the company private in 2007 through TPG Capital and Silver Lake Partners. In 2008, Charlie Giancarlo became chairman, while Kevin Kennedy took the helm, ushering in a new wave of innovation and nimbleness while re-engineering sales and channels plus absorbing the Nortel enterprise business. Yes, what a long, strange trip it’s been, but Avaya is now the most innovative in its history and well positioned for the post-recession business cycle. In this Lippis Report Research Note, we examine Avaya’s prospects and challenges.
For those who have not reviewed or seen the Avaya Flare experience, this on-demand video provides you with a view of its easy to use video conferencing environment. It’s short so press start and get ready to be wowed.
The last decade has witnessed a rapid development of data and voice convergence over a common IP infrastructure. Now video is converging with data and voice traffic over a common IP network. Converging video with data and voice is more complex than converging data and voice: it demands more considerations, and it imposes stricter requirements on the underlying IP network. This paper reviews high-level requirements of a media-ready network and presents a high-level framework and systematic methodology to perform Medianet Readiness Assessment (MRA) on your enterprise network. It goes into detail on the methodology and process it takes to perform the assessment.
This is the question that Zeus Kerravala, SVP of the Yankee Group and I address in the Lippis Report podcast. Here’s a hint, lack of standards and the vendor community’s lack of interest of embracing the ones we have. Post your ideas on twitter with the following hash mark #UCINTEROP.