Tapping into the Potential of Virtual Teams With Siemens Enterprise Communications

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January 7th, 2013

Ross Sedgewick

Unstructured business process is more distributed than ever thanks to smartphone platforms iOS and Android. As the workforce has become more mobile, work teams have become more distributed and virtual. Mobility brings freedom and increased individual productivity but a new study finds that working in virtual teams has a long way to go before group productivity climbs. I discuss how to tap into the huge potential of organized virtual teams through Unified Communications and Collaboration or UCC with Ross Sedgewick, Global Marketing at Siemens Enterprise Communications.

Duration: 14:50 minutes

Lippis Intro/Analysis @ : 00:10 sec

Question 1 @ 1:26 sec: Ross, lets start with the study. What were the main findings about virtual teams?

Question 2 @ 6:24 sec: Ross, there’s a lot of untapped productivity in today’s virtual teams. One main problem is that people are using old tools like email, voice and conference calls while virtual and they are getting frustrated with them. What are the new tools for virtual teams?

Question 3 @ 9:36 sec: Ross, Siemens’s approach to virtual team collaboration tools is called amplifyTEAMS. What is amplifyTEAMS and how does it increase virtual team productivity?

Question 4 @ 12:55 sec: Ross, what’s the business outcome gain when organizations implement amplifyTEAMS?

Siemens Enterprise Communications Rethinks The Future of User Communication Interfaces and Experience

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December 17th, 2012

Jan Hickish

The communications industry changed in 2007 with the iPhone introduction, resulting in a fundamental change in the way people communicate!  Smartphone communications experience is richer and as such employees are demanding to use their iOS and Android devices at work, which has ushered in the Bring You Own Devices era.   But there’s a divide between smartphones and Unified Communications and Collaboration (UCC)?  How do IT leaders bridge the gap between BYOD and UCC investments?  I talk with Jan Hickisch of Siemens about the bridge it’s building to link BYOD and UCC from a user experience point of view.

Duration 9 minutes and 32 seconds:

Lippis Intro/Analysis @ : 00:10 sec

Question 1 @ 2:01 sec: Let’s start with a discussion about how Siemens is adjusting its product set to user adoption of mobile platforms and what changes you anticipate in user experience

Question 2 @ 3:05 sec: There’s a concept that Siemens calls “vibrant conversations” to describe the future of user experience.  Can you elaborate?

Question 3 @ 5:00 sec: Another Siemens’ concept in the area of user interfaces and experiences is “thought trail”.  What is it and how does it work?

Question 4 @ 6:43 sec:  There’s one last concept I want to explore and that’s “unified domains” for presence, messaging, contact and directory integration within OpenScape UC Mobile? What is unified domains and how does it work.

Question 5 @ 7:47 sec:  The coolest feature of OpenScape UC Mobile is Call Swipe; can you quickly describe?

Register to attend the Open Networking User Group hosted by Fidelity and the Lippis Report on Feb 13th 2013 in Boston, MA

Siemens Makes OpenScape UC Mobile and Scalable in Version 7

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June 12th, 2012

Unified Communications or UC vendors have not provided a consistent user experience spanning desktop to mobile devices, as most implementations require multiple mobile apps to access presence, messaging, directory, contacts and communications. As such, mobile workers have been cut off from existing corporate UC tools at the rate of BYOD growth. Jan Hickisch, VP Portfolio Management UCC, Platforms & Endpoints at Siemens Enterprise Communications, joins me to talk about UC scale and mobility addressed in its OpenScape UC Suite V7

Lippis Report 186: UC SME Market Heats Up with New Announcements from Avaya and Siemens

February 14th, 2012

The Unified Communications market has twisted and turned over the past eighteen months, thanks to mobile and cloud computing plus the huge uptick in web plus video collaboration. This market has recovered from the 2009/2010 downturn with a gusto as providers expand UC to include collaboration and mobile platforms while targeting the red hot Small- to Medium-sized Enterprise (SME) market that consist of some seven million employees. With only a third of SMEs having a communication strategy plus less than a quarter with a deployed UC solution, the SME market is huge and wide open. In this Lippis Report Research Note, we take a look at Avaya’s and Siemens’ new UC offering for the SME market from a traditional voice vendor perspective and explore non-traditional SME offerings from Apple, Google, Facebook, Cisco, Microsoft, et al.

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A New Holistic Approach to Enterprise Network Management Integrated Wired, Wireless and Policy Management

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August 8th, 2011

By Nicholas John Lippis III

IT business leaders are demanding a unified policy-driven
management strategy for network access and security, mobile
endpoints including iPads, tablets and smartphones. A holistic
network approach is the unification of these management assets
to simplify operations and shift control to IT leaders. A holistic
network approach from Cisco Systems is to streamline NetOps
through the automated orchestration of policy, management and
infrastructure. In this model, network administrators will not have
to access multiple different management systems to collect data,
correlate it manually and then attempt to identify problem location.
One management system, Cisco Prime NCS with integrated
links to ISE delivers this service to NetOps drastically improving
network visibility and reducing troubleshooting time through a
client- or user-focused approach to managing corporate networks
in the age of mobile and cloud computing.