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Cisco has expanded it relationship with Fax over IP partner Sagemcom by integrating its XMediusFAX into Cisco’s Unity Connection and Cisco Unified Communication Manager (CUCM ) in its 8.0 update. Further, at Cisco Live in Las Vegas, the two announced interoperability testing with Cisco UCS Express (SRE-V). John Nikolopoulos, Marketing and Product Management Director at Sagemcom, discusses Sagemcom’s deepening relationship with Cisco and what it means to IT business leaders who manage branch office networks and communications.

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By Sagemcom

This paper focuses on FAX within Microsoft environments, specifically Exchange UM—a key application within the larger sphere of UC. We clarify how faxing is implemented in environments where Microsoft infrastructure solutions including Exchange, UM and OCS are involved. Although Microsoft OCS provides users with a rich set of UC functions such as presence, chat, e-mail, voice mail and other capabilities, the sending and receiving of faxes using T.38 is currently not supported. This document provides guidelines to circumvent this known limitation.

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Unified communications is becoming an integration point for traditional dial tone, FAX, video and messaging as it adds increased access and functionality to these important forms of communications. Sagemcom is by far the industry leader in IP FAX, having successfully integrated FAX capability into Cisco, Avaya, Alcatel-Lucent and Microsoft’s UC platforms.  Its’ XmediusFAX has proven to reduced cost, increase access and security of FAX communications.  In this Lippis Report podcast, I talk with Bob Wood, Executive Director at Sagemcom, about how FAX communications can be integrated into the UC platform of your choice and the business outcomes it delivers.

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By Sagemcom

In today’s highly competitive and dynamic global business world, communication speed is critical to success as organizations must cost-efficiently process contracts, invoices, purchase orders, and other legally binding, mission-critical documents. Indeed, this is where the fundamental business value of fax is clear with its well-established wide ranging benefits including low costs, format insensitivity, ubiquity and global standardization as well as transport velocity, security, and general robustness. Any downtime associated with efficient fax communications can potentially adversely impact employee productivity, revenue, customer service, compliance processes, and even corporate reputation. In fact, according to Gartner, “the kinds of documents sent over fax servers are, if anything, even more mission-critical than ever”. This highlights the need for IT/network administrators, architects and business leaders to better understand the tradeoffs associated with different fax survivability solutions.

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