The Lippis Report

November 15th, 2010

By Avaya

For those who have not reviewed or seen the Avaya Flare experience, this on-demand video provides you with a view of its easy to use video conferencing environment. It’s short so press start and get ready to be wowed.

Watch the Avaya FlareTM Experience here:

February 10th, 2010

By IDC

This IDC Flash examines Avaya’s January 19, 2010, announcement of the road map for integration of Nortel into the Avaya portfolio of products and services. Avaya’s customers, and more especially those from Nortel Enterprise Solutions, have been anxiously — and in some cases fearfully — awaiting Avaya’s integration plans of the Nortel assets it purchased. To customers’ delight, Avaya has quickly laid out a comprehensive investment protection plan for legacy Nortel customers that ensures six years of support following any end-of-sale product. Its road map is consistent and clearly defined for each of its four business units (Unified Communications [UC], Contact Center, SME, and Data) as well as its services organization. The swiftness of completing these tasks, while necessary, is commendable and demonstrates to the market that Avaya’s “Protect, Extend, Grow” strategy is not a bait and switch tactic. The three-pronged approach is open standards driven and strives to allow customers on any legacy equipment — Nortel or otherwise — to evolve at their own pace.

Download IDC’s take on the Avaya roadmaps here.