Mark Monday Vice President, Product Management, Collaboration Platforms and Endpoints at Avaya joins me to discuss virtualized unified communications. Avaya announced its Aura Virtualized Environment or Avaya Unified Communications on VMware, which are full-featured Avaya Aura core platform and applications installable as VMware virtual appliances. This affords a range of new deployment opportunities not previously available that promise to accelerate mobility, video and overall business collaboration deployment. We discuss the implications and new options afforded by Aura on top of VMware.
Duration: 13 minutes 17 seconds
Lippis Intro/Analysis @ : 00:10 sec
Question 1 @ 1:52 sec: When you say that Avaya Aura is now virtualized, what does that actually mean, what is virtualized?
Question 2 @ 4:37 sec: While it may be obvious for some; let’s start with a discussion about the motivations to virtualize Avaya Aura. What’s the key value proposition for customers and partners?
Question 3 @ 8:27 sec: There are new go to market models for partners with Avaya Aura Virtualized Environment, can you describe them and their implications for Avaya’s reach?
Question 4 @ 10:53 sec: How do existing customers take advantage of Avaya Aura Virtualized Environment as well as new prospectus?
The consumerization of IT is helping to drive a shift towards collaborative applications convergence. Employees want to plug their consumer technology experiences into their daily work lives. Particularly, IDC believes the industry is on a trend to combine key technologies, such as email, instant messaging (IM), team workspaces, video, voice, Web conferencing and social features into a single “superset” user environment. This Technology Spotlight discusses collaborative applications and explores the role that Avaya plays in this increasingly important market.
To create a seamless collaboration environment for mobile and remote workers, Avaya has fully embraced mobile computing by integrating Android, iOS, BlackBerry and Symbian mobile endpoints plus Windows and Mac computing into its Aura core infrastructure. In this podcast Avaya’s VP of Unified Communications Product Marketing, Nancy Maluso, discusses Avaya’s UC mobile collaboration strategy and how IT business leaders can put this technology to work in their corporation.
Cisco® Borderless Networks is a next-generation architecture that helps IT evolve its infrastructure to deliver seamless, secure and reliable access in a world with many new and shifting borders. The Cisco Integrated Services Routers Generation 2 (ISR G2) constitute a critical component of the Cisco Borderless Network Architecture and deliver performance requirements for the next generation of WAN and network services, enabling the cost-effective delivery of high-definition collaboration at the branch office, and providing a secure transition to the next generation of cloud and virtualized network services. This white paper discusses the concept of integrated services as they apply to the branch-office router, and how they help to enable the borderless branch office for small- to medium-sized business, large enterprises and service providers offering managed services.
In today’s economic environment, organizations are tightening budgets and streamlining wherever possible. Despite financial constraints, IT executives must continually seek out innovative, cost-effective technologies to improve business-critical communications, collaboration and productivity. One such solution is high definition multipoint video conferencing. As an alternative to expensive and time-consuming travel and audio conferencing, HD video conferencing has gained widespread usage. In delivering video technology to a broad user base, IT management takes the lead in strategically building infrastructure, capacity and access for an entire organization—a monumental task that requires a smart, creative approach.
For as long as I have been following Avaya—and it’s been a decade since it was spun out of Lucent back in October of 2000—it has undergone three fundamental transitions. First, Don Peterson, Avaya’s first CEO, managed to fix Avaya’s balance sheet after Lucent saddled it with heavy debt. He also pointed the way toward IP telephony in his six years at the helm. Then came Louis D’Ambrosio, with high energy and confidence, to point Avaya in the direction of unified communications, and a software and services business model, while bringing the company private in 2007 through TPG Capital and Silver Lake Partners. In 2008, Charlie Giancarlo became chairman, while Kevin Kennedy took the helm, ushering in a new wave of innovation and nimbleness while re-engineering sales and channels plus absorbing the Nortel enterprise business. Yes, what a long, strange trip it’s been, but Avaya is now the most innovative in its history and well positioned for the post-recession business cycle. In this Lippis Report Research Note, we examine Avaya’s prospects and challenges.
For those who have not reviewed or seen the Avaya Flare experience, this on-demand video provides you with a view of its easy to use video conferencing environment. It’s short so press start and get ready to be wowed.
In the U.S., a Pacific Northwest state is saving almost $2 million per year by deploying IP Least Cost Routing. A New York-based insurance company has shifted 70,000 calls per week onto its new internal SIP network, saving about 13,000 hours per month of voice traffic which previously had gone to a PSTN carrier. Meanwhile, in Europe, a large manufacturing company is saving 35% of its inter-site communication costs by moving to SIP Trunking.
SIP Trunking is a well-proven technology, with many carriers offering the service, both domestically and internationally. Typical savings from using SIP Trunking can range from 25% to 50%.
Find out how to use SIP and save by downloading this paper
Avaya has developed a unique approach to branch office networking with the introduction of its Advanced Gateway 2330. Previous to Avaya’s acquisition of Nortel’s Enterprise Solutions business, its branch office solution was focused on communications, but now it has computer-networking capabilities that is manifesting into a powerful branch office portfolio offering. I talk with Michael Fitzgerald, Portfolio Leader of the Unified Branch at Avaya, about Avaya’s investment in branch office networking with particular focus on network designs its approach affords.
In mid May of this year HP, Juniper Networks, Microsoft, Logitech / LifeSize and Polycom established a forum to develop a set of interoperability test methodologies and certification programs along with specifications and guidelines that enable mixed vendor Unified Communications UC solutions to work with each other. In short, the UC Interoperability Forum or UCIF is trying to define what it means for multi-vendor UC implementations to interoperate. Since its establishment, membership has grown by thirteen vendors, but blaringly obvious is the omission of Cisco, Avaya, Mitel, ShoreTel and other major UC providers. This begs the question of motivation. Is the UCIF interested in interoperability or changing the market landscape to gain advantage on the established leaders? In this Lippis Report Research Note we explore this question.
This is the question that Zeus Kerravala, SVP of the Yankee Group and I address in the Lippis Report podcast. Here’s a hint, lack of standards and the vendor community’s lack of interest of embracing the ones we have. Post your ideas on twitter with the following hash mark #UCINTEROP.