The consumerization of IT is helping to drive a shift towards collaborative applications convergence. Employees want to plug their consumer technology experiences into their daily work lives. Particularly, IDC believes the industry is on a trend to combine key technologies, such as email, instant messaging (IM), team workspaces, video, voice, Web conferencing and social features into a single “superset” user environment. This Technology Spotlight discusses collaborative applications and explores the role that Avaya plays in this increasingly important market.
Avaya has expanded its cloud networking product portfolio with the Virtual Services Platform or VSP 7000, a 10GbE Top of Rack (ToR) Switch and its new Virtualization Provisioning Service or VPS management software.
The VSP 7000 boasts a multi-Terabit Fabric capable of horizontally stacking many 7000s, offering a new approach to server connections. The VPS virtualization management application provides visibility and automated control of virtualized infrastructure. VPS is designed to provide NetOps and SysOps shared visibility of physical, logical and now virtual IT assets. Dan DeBacker, Director of Data Solutions Architecture at Avaya, discusses the new VSP 7000 plus VPS and the new data center design options they afford.
In November of 2010 Avaya launched its Virtual Enterprise Network Architecture or VENA, which describes its computer networking investment strategy and technology direction. VENA was designed for virtualized data center infrastructure but has been expanded to include campus and branch office networking. Dan DeBacker, Director of Data Solutions Architecture at Avaya discusses the unique attributes VENA possesses to meet today’s enterprise networking needs and the business outcomes its customers are gaining by its deployment.
With a broad series of new Unified Communications (UC) and collaboration offerings by Avaya and Microsoft, IT organizations have been prompted to evaluate their UC strategy. Microsoft promises to lower the overall Total Cost of Ownership (TCO) of a UC platform by leveraging an all-encompassing software powered communications environment integrated with its Microsoft Office™ suite through the release of Microsoft Lync, while Avaya introduces its newly released UC platform through Avaya Aura.
The purpose of this whitepaper is to clearly identify the comparisons between both provider’s UC offerings through a process of evaluating value that matter to IT organizations in selecting the right UC platform.
Although line shipments for IP telephony have outstripped TDM for some time, many organizations have not yet fully replaced their TDM phones. In fact, only 17% of companies have fully deployed the technology, and the bulk of those are small and midsize businesses. Larger organizations have rolled out the technology in a spotty manner where the TDM system is end-of-life, or other tactical reasons. IT organizations are evaluating the economics, plus desktop IP phones investment when people increasingly rely on mobile devices and soft clients.
Many others are re-evaluating the market as they solidify unified-communications plans and once again contemplate go-forward strategy for IPT. Will they use the same vendor(s)? Will they shift to a hosted- or managed-services model? And what is the true business case? Understanding the true costs is crucial to a successful business case—and a cost-effective implementation.
To create a seamless collaboration environment for mobile and remote workers, Avaya has fully embraced mobile computing by integrating Android, iOS, BlackBerry and Symbian mobile endpoints plus Windows and Mac computing into its Aura core infrastructure. In this podcast Avaya’s VP of Unified Communications Product Marketing, Nancy Maluso, discusses Avaya’s UC mobile collaboration strategy and how IT business leaders can put this technology to work in their corporation.
Cloud Computing is making service centralization easier and much more cost effective in the Enterprise. This results in growing demand for scalable, reliable and inexpensive WAN access to deliver new WAN-based services. However the cost of private WAN services like MPLS remain stubbornly high and continued telecom service provider investment in Internet-based wired and wireless (4G) consumer-targeted WANs is delivering as much as a 100x price performance benefit for Internet-based connectivity. In addition, co-location facilities are becoming the lowest cost place to locate server/services and provide diverse low cost bandwidth. WAN virtualization allows IT business leaders to use these higher bandwidth but lower cost WAN services in their enterprise reliably.
This document evaluates the potential benefits and drawbacks of converging data center networks and debunks a myth about lower costs and complexity. It includes quantitative analysis, along with insights gained from discussions with Gartner clients about organizational issues that affect convergence decisions.
For as long as I have been following Avaya—and it’s been a decade since it was spun out of Lucent back in October of 2000—it has undergone three fundamental transitions. First, Don Peterson, Avaya’s first CEO, managed to fix Avaya’s balance sheet after Lucent saddled it with heavy debt. He also pointed the way toward IP telephony in his six years at the helm. Then came Louis D’Ambrosio, with high energy and confidence, to point Avaya in the direction of unified communications, and a software and services business model, while bringing the company private in 2007 through TPG Capital and Silver Lake Partners. In 2008, Charlie Giancarlo became chairman, while Kevin Kennedy took the helm, ushering in a new wave of innovation and nimbleness while re-engineering sales and channels plus absorbing the Nortel enterprise business. Yes, what a long, strange trip it’s been, but Avaya is now the most innovative in its history and well positioned for the post-recession business cycle. In this Lippis Report Research Note, we examine Avaya’s prospects and challenges.
For those who have not reviewed or seen the Avaya Flare experience, this on-demand video provides you with a view of its easy to use video conferencing environment. It’s short so press start and get ready to be wowed.
In the Lippis Report Research Note 150, we discussed the new industry group called Unified Communications Interoperability Forum or UNIF and compared it to other industry consortium charted to deliver interoperable solutions. While interoperability is sorely needed in the UC industry, it looks like Microsoft killed its changes of broad industry success before it started. What I hear from both UCIF members and non-members is that UCIF is controlled by Microsoft, and thus, lacks a large cross section of industry players as well as major UC providers. With its current structure, UCIF will make limited headway on its charter. In this Lippis Report Research Note, we review UCIF and its’ opportunities. Read the rest of this entry »
In mid May of this year HP, Juniper Networks, Microsoft, Logitech / LifeSize and Polycom established a forum to develop a set of interoperability test methodologies and certification programs along with specifications and guidelines that enable mixed vendor Unified Communications UC solutions to work with each other. In short, the UC Interoperability Forum or UCIF is trying to define what it means for multi-vendor UC implementations to interoperate. Since its establishment, membership has grown by thirteen vendors, but blaringly obvious is the omission of Cisco, Avaya, Mitel, ShoreTel and other major UC providers. This begs the question of motivation. Is the UCIF interested in interoperability or changing the market landscape to gain advantage on the established leaders? In this Lippis Report Research Note we explore this question.
By Irwin Lazar Vice President, Communications Research, Nemertes Research
SIP, the Session Initiation Protocol, offers the potential to reduce telecom operational cost and complexity, take advantage of new hosted services, and integrate disparate applications via unified communications to improve collaboration. The introduction of SIP session management offers the potential to simplify communications system and policy management by fundamentally rethinking the way organizations deploy and integrate disparate communications applications.
But implementing SIP is not without challenges. IT architects must leverage solid ROI case studies to build tangible business cases to justify investment. They must also address training and interoperability concerns to ensure a successful deployment. Those organizations that meet these challenges stand to reap the benefits of SIP via delivery of new services and/or reduced operating costs.
Find out how to use SIP by downloading this white paper.
In Lippis Report 148 we reviewed the major drivers and trends that are propelling the high-end data center Ethernet switch market to well over a $1B annual run rate. In this Lippis Report Research Note, we review the major suppliers of these switches. We review Cisco, Arista Networks Force10 Networks, BLADE Network Technologies, HP/3Com/H3C, Voltaire, Avaya, Brocade, and Juniper and identify their unique positions and offerings to participants in the burgeoning market. Our focus is the high-end, high density 10GbE switches that are enabling virtualized cloud computing data centers thanks to Terabits per second of back plane switching capacity, billions of packets per second of layer 2/3 forwarding, hundreds of 10GbE port connectivity per chassis, a new two-tier architecture, microsecond level latency, low power consumption, non-stop operation and software hooks that eliminate network barriers to large scale server virtualization. The engineering in these switches should be celebrated, as they represent the state-of-the-art in computer and network design. In short, they represent the fundamental building block of a new generation of IT delivery based upon cloud computing and virtualization. This Research Note is a must read for any IT executive designing a data center.
After finishing this Research Note, it became evident that this market needs a set of industry neural 10GbE switch test to independently verify vendor claims. We hope to make such a contribution this Fall. Read the rest of this entry »