Application Intelligence: A New Network Service

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Networks have traditionally supported applications by providing a transport service. Over the years this transport service was optimized through quality of service mechanisms in an effort to prioritize one set of applications over another. After more than ten years of web development and investment, the type and number of applications have increased dramatically, driving new application support requirements within networks. A new class of network service called Application Intelligence has emerged to address a series of problems and provide IT leaders with tools to optimize application performance while increasing user experience. In this paper we introduce the concept of Application Intelligence as a strategy to solve the networked application performance problems faced by most business and IT leaders.