Bringing the Telephone into the 21st Century: The Real Value of Converged Applications

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By Citrix

Converged applications have been positioned as entirely new applications that were not possible before IP telephony. In reality, the applications that offer the highest value to IP telephony are existing phone applications and call-control functions that have been redesigned to take advantage of these new IP telephones and converged infrastructure as well as computers and wireless devices such as cell phones and PDAs. This white paper will show that the real value of IP telephony applications is not in over-hyped, ?¢‚Ǩ?ìwhiz-bang," industry-specific applications, but rather because it centers on delivering existing telephony applications and call-control functions with vastly improved usability.