Siemens Enterprise Communications Rethinks The Future of User Communication Interfaces and Experience

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Jan Hickish

The communications industry changed in 2007 with the iPhone introduction, resulting in a fundamental change in the way people communicate!  Smartphone communications experience is richer and as such employees are demanding to use their iOS and Android devices at work, which has ushered in the Bring You Own Devices era.   But there’s a divide between smartphones and Unified Communications and Collaboration (UCC)?  How do IT leaders bridge the gap between BYOD and UCC investments?  I talk with Jan Hickisch of Siemens about the bridge it’s building to link BYOD and UCC from a user experience point of view.

Duration 9 minutes and 32 seconds:

Lippis Intro/Analysis @ : 00:10 sec

Question 1 @ 2:01 sec: Let’s start with a discussion about how Siemens is adjusting its product set to user adoption of mobile platforms and what changes you anticipate in user experience

Question 2 @ 3:05 sec: There’s a concept that Siemens calls “vibrant conversations” to describe the future of user experience.  Can you elaborate?

Question 3 @ 5:00 sec: Another Siemens’ concept in the area of user interfaces and experiences is “thought trail”.  What is it and how does it work?

Question 4 @ 6:43 sec:  There’s one last concept I want to explore and that’s “unified domains” for presence, messaging, contact and directory integration within OpenScape UC Mobile? What is unified domains and how does it work.

Question 5 @ 7:47 sec:  The coolest feature of OpenScape UC Mobile is Call Swipe; can you quickly describe?

Register to attend the Open Networking User Group hosted by Fidelity and the Lippis Report on Feb 13th 2013 in Boston, MA

2 Debates over Siemens Enterprise Communications Rethinks The Future of User Communication Interfaces and Experience

  1. VictorC said:

    Everytime I try to listen to the podcast – It asks me to log in??? why?

  2. Nick Lippis said:

    Just subscribe then you can listen to all podcast and download white papers, etc.