Real-World IP Telephony: A Look at What Midsize and Large Companies Really Spend

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By Robin Gareiss Nemertes Research

Although line shipments for IP telephony have outstripped TDM for some time, many organizations have not yet fully replaced their TDM phones. In fact, only 17% of companies have fully deployed the technology, and the bulk of those are small and midsize businesses. Larger organizations have rolled out the technology in a spotty manner where the TDM system is end-of-life, or other tactical reasons. IT organizations are evaluating the economics, plus desktop IP phones investment when people increasingly rely on mobile devices and soft clients.

Many others are re-evaluating the market as they solidify unified-communications plans and once again contemplate go-forward strategy for IPT. Will they use the same vendor(s)? Will they shift to a hosted- or managed-services model? And what is the true business case? Understanding the true costs is crucial to a successful business caseā€”and a cost-effective implementation.

2 Debates over Real-World IP Telephony: A Look at What Midsize and Large Companies Really Spend

  1. Nick Lippis said:

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  2. Nick Lippis said:

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