Unified Communications: A TECHNOLOGY AUDIT
By Butler Group
The Avaya Unified Communications portfolio brings together real-time and near-time communication mechanisms in a secure, intuitive, reliable environment, which enables employees to communicate more effectively using speech, IM, video, e-mail, voicemail, mobile, and portal. Butler Group particularly likes the industry-standard approach, which is crucial in this area, along with the scalability and robustness of the solution, enabling the solution to exploit the existing IT landscape, as well as integrate with existing desktop environments and enterprise applications. Unified Communications can benefit any size of company, with the offering scaling from 20 employees upwards. A key strength is the scalability and resilience of Avaya’s products, which make them particularly suitable for organizations that require enterprise-class solutions.
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