Managing The Transition To Software Centric Communications
By GreenSpring Partners
New communications capabilities have been introduced over the past decade which permit the integration of multi-modal communications (voice, fax, email, and instant messaging, to name a few) within the fabric of modern corporations. Specifically, the opportunities for integration have come in three waves. The first, which is well under way, is the replacement of stand -alone digital voice systems with new communications systems that integrate voice traffic into the IP corporate network. The second wave is the integration of diverse communication applications into a unified communications framework. Formerly, stand -alone applications can integrate with each other and permit users to tap the productivity enhancements of staying connected no matter which device or which communication mode is being used. The third wave is to take advantage of standards based communications applications and interfaces to integrate communication applications into core business processes and applications.
This White Paper reviews the growing risks associated with staying in the digital communications environment, and the opportunities and services support available for making the migration to converged IP Network unified communications. Download it now.