How Customer Intelligence Can Help Small Businesses Deliver Results
By Yankee Group
IP communications not only helps small- and mid-size businesses (SMBs) grow their business by providing easy-to-access customer intelligence, but it also reduces the cost of operations by helping businesses uncover critical data and act upon it. This is the biggest priority for SMBs over the next year, according to Yankee Group’s Anywhere Enterprise—SMB: 2009 U.S. Transforming Infrastructure and Transforming Applications Survey. Even in difficult economic climates, SMBs recognize the value that a deeper understanding of their customers and interactions between employees and customers can provide. It is all about how actionable customer intelligence can create a positive change for their business. Consequently, when SMBs are asked to name the biggest priority for their organization over the next year, the top three responses are: operational efficiencies, more customer focus and automating business processes, in that order. These priorities demand a new way of doing business, a new way to interact with customers and a new foundation.
Find out how by downloading this white paper
Christian Larocque said:
March 23rd, 2010 at 4:31 pm
RT @Nicklippis: How Customer Intelligence Can Help Small Businesses Deliver Results http://bit.ly/bxpGDm
Christian Larocque said:
March 23rd, 2010 at 8:31 pm
RT @Nicklippis: How Customer Intelligence Can Help Small Businesses Deliver Results http://bit.ly/bxpGDm
Customer Intelligence said:
April 29th, 2010 at 1:59 pm
Great ideas on using customer intelligence to help your business. Thanks for posting.
Sung Mollet said:
August 5th, 2010 at 3:30 am
You need an LLC. There are other options to consider like method of taxation, operating agreement, state of origination, business license, and others. I work with clients every week on LLC formation. Let me know if you have any questions.
Tuan Rozanski said:
May 16th, 2011 at 9:54 pm
This is such an excellent source of information which you are giving and you give it away for absolutely free. I enjoy visiting internet websites that know the worth of offering a quality resource for free.