Accelerating Unified Communications with an Enterprise-Wide Architecture
By Zeus Kerravala, Yankee Group
The communications industry has touted Voice Over IP (VoIP) and unified communications (UC) as technologies that can transform the way workers collaborate and raise the bar on workers’ productivity. However, despite much industry hype, the majority of UC applications deployed revolves around basic conferencing services and unified messaging. More strategic UC applications, such as presence and mobile integration, remain near the bottom of the list of already-deployed UC applications. This raises the question: If UC has so much corporate value, why has technology adoption struggled?
The answer lies in the underlying architecture used to support UC. To meet the needs of today’s work force and support many of today’s business challenges, a new architecture for communications is required. This report defines UC and the business needs that drive UC, raise awareness of the challenges associated with UC deployment, and then defines what a new architecture should look like. Finally, it will provide the reader with insight into how to choose a solutions vendor and pursue the next steps in UC deployment.
Learn about UC architecture by downloading this white paper.
Nick Lippis said:
April 8th, 2009 at 2:24 am
Accelerating Unified Communications with an Enterprise-Wide Architecture http://tinyurl.com/d4wuh9
Nick Lippis said:
April 8th, 2009 at 6:24 am
Accelerating Unified Communications with an Enterprise-Wide Architecture http://tinyurl.com/d4wuh9
Avaya DevConnect said:
April 8th, 2009 at 8:30 am
RT @NickLippis: Accelerating Unified Communications with an Enterprise-Wide Architecture http://tinyurl.com/d4wuh9