Unified Financial Communication: Enable the Collaborative Customer Experience
By Cisco Systems
The financial services marketplace has always been fast-moving and relentlessly competitive. It’s no longer enough just to handle branch transactions efficiently in today’s business cycle. To have any chance of growth, you need to retain and nurture existing customers and acquire new ones—and that requires interacting with the consumer. The broadest success goes to those who can best sense customer needs and respond instantly to them.
CANDIDO said:
October 27th, 2008 at 2:42 am
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