Lippis Report 111: Net Infrastructure Firms Build Developer Ecosystems Tightly Linking Apps and Nets To Create Business Value

August 25th, 2008

Enterprise networks, especially branch office networks, have experienced a level of service integration over the past five years that has delivered lower acquisition and operational cost while increasing the number of services available to branch office employees. Branch office routers now include switching, WLANs, PoE, network security, WAN Optimization, VPN, unified communications and advanced routing which increase application performance over thin wide area network links. This Lippis Report is based upon a white paper we have authored and which will be distributed after Labor Day. We explain the next generation of branch office optimization, which is the integration of applications into the network fabric. The networking industry has started to open up its software in the form of SDKs and APIs. Cisco, Juniper, Extreme, 3Com and the open source routing initiatives are all allowing developers to write to defined router software interfaces. We explore its value proposition in detail and provide guidance to business and IT leaders who wish to exploit this new model for value creation and improved service delivering in branch office operations.

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Optimizing Branch Office Operations With Cisco’s AXP

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August 19th, 2008

Cisco is delivering a networked based application development platform within its Integrated Services Router (ISR) called AXP or Application eXtension Platform. Cisco created a technical and business architecture around AXP to foster an ecosystem of partners. The fact that there are millions of Cisco ISRs in production makes this approach compelling for partners. One Cisco partner is Sagem-Interstar, the global leader in advanced fax server solutions for IP networks. Sagem deploy its XMediusFAX FoIP technology on Cisco’s AXP to virtualize fax functions into the Cisco ISR VoIP gateway. Shashi Kiran Senior Manager Network Systems Solutions Marketing for Cisco Systems and Christian Larocque, Director for Sagem-Interstar are my guest as we discuss the AXP as a development platform; the business value it creates and branch optimization realized. If you’re looking to optimize your branch office network, then you need to listen to this podcast

NICE Adds Voice Recording Solution To Cisco AXP Branch Platform

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August 19th, 2008

Voice recording in branch offices and retail stores are becoming mandatory requirements as executive management seeks to capture customer interactions to better understand and optimize customer and market dynamics. Also new and stricter regulations for financial organizations are driving the need to record customer interactions at the branch level. NICE Systems has teamed up with Cisco Systems to deliver their Network Embedded VoIP logger on top of Cisco’s AXP or Application eXtension Platform, which resides within its Integrated Services Router (ISR). In this podcast I talk with Nadav Doron Director of Branch Solutions for NICE Systems about the AXP as a development platform, the business value it creates and branch optimization realized.

If you have voice recording requirements in your branch offices, then you need to listen to this podcast.

H.I.G puts Cisco’s AXP to Work and Creates Business Value in the Process

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August 19th, 2008

Luis Suarez Director of IT at H.I.G. Capital is my guest as we talk about how H.I.G created value and optimized its remote office operations through a new Cisco business platform, which tightly links applications and networks. In previous Lippis Report podcasts we reviewed Cisco’s ISR-based Application eXtension Platform or AXP. Here Luis explains how HIG used AXP along with Sagem-Interstar’s XMediusFAX application to displace both an old world analog fax network plus web based fax services, while integrating fax services into UC extending it to all H.I.G endpoints and in the process speeding up business process and deal flow. If you are looking to reduce TCO and simplify fax services by integrating it into a UC environment, then you have to listen to this podcast.

Lippis Report Issue 110: Summer 2008 Brings Networks and Communications Industry Restructuring

August 11th, 2008

The summer of 2008 has brought huge changes to the networks and communications industry. 3Com, ProCurve and Juniper Networks have new CEOs. Siemens combined with Enterasys and SER Solutions through a joint venture structure between the Gores Group and Siemens AG, creating the second largest networks and communications company. Foundry was acquired by Brocade to bolster up its data center networking architecture. ProCurve just purchased Colubris to increase its WLAN offerings. All this occurred while Cisco reported its strongest quarter in company history with over $10B in revenues, which is nearly the sum of all the annual revenues from the firms mentioned above. Put another way, in one quarter, Cisco takes in nearly all the revenues that Foundry, ProCurve, Juniper, the new Siemens and Brocade make all year. From data center networking to unified communications to enterprise networking there are mammoth changes and shifts occurring in IT spending which is forcing the consolidation and restructuring which is evident this summer. We’ll review the above transactions with our take and predictions for what’s to come.

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Business Value Creation Through Branch 2.0

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August 11th, 2008

By Nick Lippis, CEO, The Lippis Report

Many business thought leaders are exploring strategies to leverage their branch assets to increase revenues and improve the branch office customer experience by mitigating branch office constraints. These thought leaders are collectively thinking in terms of Branch 2.0, which from a real estate and staffing point of view is a smaller footprint but rich in information technology (IT). Branch 2.0 offers a solution to the business challenges of staff skill levels, right here, right now customer transaction requirements, broad lack of loyalty thanks to increased competition and using the large branch office footprint to up- and cross-sell customers while gaining new ones. The communications industry is driving new value in branch offices with Branch 2.0, which leverages communications and IT to remove the above branch office constraints and improve corporate performance. The combination of business and communication technology trends is creating the next generation branch office. The Branch Office 2.0 concept and its associated business value are developed in this white paper along with industry recommendations so that business and IT leaders may exploit it for corporate advantage. We use retail and financial services as examples, but Branch 2.0 may be applied to any branch or store facility in any geographic theater.

Workspace Ready Networks With A Single Networks and Communications Supplier

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August 11th, 2008

Sanket AmberkarWe all have multiple workspaces where we deliver value to our corporations. Workspaces span from your office to your home and every place in-between. The devices we use may be desktop and laptop computers, fixed, mobile and soft phones. The bottom line is that our communications conveniences that being directory, presence, messaging, call logs, click-to-call, click-to-conference, etc should be extended across all these workspaces. The question we ask in this podcast is can a workspace ready network be implemented with different network and communications suppliers or are their compelling attributes to build workspace ready network with a single vendor? Sanket Amberkar, Manager Solutions Marketing of Network Systems & Security for Cisco Systems is my guest as we discuss workspace ready networks and how they increase corporate value while simultaneously reducing IT operational cost. If you're planning a UC deployment then you need to listen to this podcast.

The Quiet Giant in Network Security: Crossbeam Systems

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August 4th, 2008

Pete FioreToday's knee jerk approach of stacking multiple vendor best-of-breed appliances to address specific threats increases security plus compliance vulnerabilities, operational cost and lowers application performance. Security appliances usually have their own management interfaces and performance parameters driving cost and complexity up. There's another approach. Crossbeam transforms the way enterprises, service providers and government agencies architect and deliver security services. Its Next Generation Security Platform facilitates the consolidation, virtualization and simplification of security services delivery, while preserving the choice of best-of-breed security applications. Crossbeam's security platform delivers quantifiable value on multiple fronts. In this podcast I talk with Pete Fiore, CEO of Crossbeam Systems about Crossbean's approach to IT security threat mitigation. If you have a perimeter defense in place then you need to listen to this podcast