Intelligent Communications Powers the Next Wave of Productivity Growth

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By Zeus Kerravala, Yankee Group

The combination of IP networks and ubiquitous connectivity has created a world that seems much smaller today than it did in the past. As the world continues to shrink, the concept of place and time is no longer a barrier to corporate communications. Additionally, our extended enterprise continues to grow. It's not just internal employees that rely on corporate information; it is also customers, suppliers, vendors, partners and anyone else in a company's demand-through supply chain.

To truly harness the power of the extended enterprise, companies need to deploy an intelligent communications strategy that combines traditional communications and collaboration tools with business applications. In this white paper Zeus Kerravala of the Yankee Group details a Road Map to Intelligent Communications and its business value backed up with case study examples.

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