By Avaya

Today’s global economy coupled with business and market trends are changing the way we work. At the same time our generation is witness to a new era in communications that reduces human and system delay in business process, hastening workflow and making corporations more competitive. This paper by Avaya is the best example I have read of bringing into focus communications-enabled business processes and how business and IT leaders are exploiting them for corporate gain. The paper details excellent examples of Whirlpool, MMG Insurance, Commerce Bank, Pacific Urology, Bury Metropolitan Government Agency and Nextel.

Posted 24 March 2008 at 7:49 pm under Avaya. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.