Intelligent Branch, A New Value Creation Model Emerges

Listen to the Podcast

Avaya's Tony Kleckner and Bruce MazzaMany business thought leaders in financial services and retail are exploring how best to leverage their branch assets to up and cross sell customers while improving the branch office experience. These thought leaders are collectively thinking in terms of Intelligent Branch solutons , which from a real estate and staffing point of view is a smaller footprint but rich in IT.

Bruce Mazza , Director of Branch Solutions and Tony Kleckner Practice Leader for Financial Services both of Avaya join me to discuss what I call Branch 2.0 and how it addresses and solves the main concerns of retail and banking executives.

Purchase a Transcript of this Podcast: $125

We have many podcasts transcribed, however some we do not. In the case that your purchased podcast transcription is not available, a four day delay will occur. Thank you for your support.

3 Debates over Intelligent Branch, A New Value Creation Model Emerges

  1. lepildida said:


    As newly registered user i only want to say hi to everyone else who uses this board <:-)

  2. Buroundub said:

    Good day forum!

    I’m a newbie here.

    So i’d like to ask you if someone of you or your frineds was fired because of a financial crisis?

  3. Henry said:

    How do you like using wordpress so far? I’m thinking about putting up a new blog install and still debating between wordpress and joomla