Avaya Headsets Increase Knowledge Worker Productivity 23.5%
Aug 13, 2007By Avaya
Because increased productivity means additional profit, well-managed companies are always looking for ways to improve employees´ speed and efficiency. Accenture´s Institute for Strategic Change found that top managers consider ?¬¢‚Äö?ᬮ??¨improving knowledge worker productivity?¬¢‚Äö?ᬮ¬¨?? to be the most critical issue of the year. For employees who spend 10 percent or more of their time on the telephone, using an Avaya headset is a quick, cost-effective way to increase productivity. An independent, carefully controlled study was commissioned to measure, objectively and quantitatively, how using headsets affects user productivity within businesses. The study results show clearly that, in a real-world business environment, using Avaya headsets can significantly increase productivity.






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