Avaya Self Mobility Case Study: Boosting Its Productivity, Responsiveness And Creating A Branded Customer Experience
Jun 3, 2007 by Nathan SwartzBy Avaya, case study
Providing mobility services and tools for its highly mobile workforce would not only help the company meet its business goals but would also create an in-house model for Avaya customers who were implementing mobility strategies in their own businesses. With a focus on the same mobility strategies prescribed to its customers, Avaya implemented IP Telephony-enabled mobility applications to equip its employees with wired and wireless mobility solutions, allowing them to conduct business seamlessly whether in the office, in a remote location or on the road.





2012: Open source IP Telephony reaches 10% market share 