IP Telephony: Accurately Measuring the Total Cost of Ownership in a Branch Environment
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By Avaya
The adoption of Internet Protocol-based telephony (IPT) for branch locations has increased markedly in recent years with quality and reliability better than TDM telephony. IPT offers many business benefits such as lower costs, simplified management and greater flexibility to add communications applications that enable enterprises to better serve their customers, improve the productivity of their workers and operate more efficiently.
IPT systems often lower trunking costs, reduce or eliminate conferencing costs, and lower cabling costs. This paper presents a TCO framework analyzing an IPT solution for branch offices, and provides real life examples of how companies and institutions are taking advantage of Avaya IPT solutions to lower their branch communications costs.
