This paper describes a series of best practices for converged network deployment and operational success. For every part of a 4-stage lifecycle framework there are a set of best practices described which span VoIP readiness, service deployment, operational support and capacity planning. If your IT department follows this lifecycle framework, then I guarantee that crises will be avoided and your users will enjoy excellent service levels.

Posted 25 June 2006 at 11:35 am under Lippis Report, Unified Communications & Comm.-Enabled Business. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.