With heavy reliance on audio conferencing provided by external service providers, a major IT company needed to reduce costs and gain control over its enterprise audio conferencing expenses. In deploying Avaya Managed Services for Meeting Exchange, the company reduced costs and leveraged its existing IP network. This firm reduced monthly conferencing costs by US $1 million by bringing audio conferencing in-house. They deployed a standards-based audio conferencing solution based on SIP technology that resides on their IP network and is integrated into business applications. They also expanded reporting functionality and billing services with customized options and were provided functional services assistance for reservation less conference calls. See how they did this by downloading this case study.

Posted 13 June 2006 at 10:54 am under Avaya. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.