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Articles from April, 2006

First-Call Resolution

Thursday, April 27th, 2006
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HiPath ProCenter Enterprise V7.0 Contact Center Launch

Thursday, April 27th, 2006
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Siemens´ Al Baker on Contact Centers At the Heart of a New Communications Revolution

Thursday, April 27th, 2006
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Alcatel & Lucent Merger Discussion with Zeus Kerravala, Scott Bradner and Nick Lippis

Wednesday, April 26th, 2006
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ProCurve Networking by HP Makes Its Most Significant Product Announcement To Date

Tuesday, April 25th, 2006
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15 Minutes to Complete Data Protection

Tuesday, April 18th, 2006
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The Lippis Report Issue 56: Hosted IP Telephony Shows Huge Economic Promise

Friday, April 14th, 2006

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Alcatel + Lucent = Bay Networks

Tuesday, April 4th, 2006

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Sid Nag, CEO of Prominence Networks, on QoS in Mixed Vendor Converged Networks

Tuesday, April 4th, 2006
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Next Generation Business Communications Applications

Tuesday, April 4th, 2006
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Securing Business Processes

Tuesday, April 4th, 2006
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Best Practices for Protecting Network Data

Monday, April 3rd, 2006
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Foundry Network’s New ServerIron GT 10Gx2 and E 10Gx2P

Monday, April 3rd, 2006
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The Lippis Report Issue 55: IT Managers Poised To Take Over Communications Purchasing Responsibilities

Monday, April 3rd, 2006

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